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Payment Systems Information

Last Updated: October 20, 2025

At Natal Chart Ruler, we aim to provide a secure and seamless payment experience for our astrology, tarot, numerology, psychic readings, and other services (collectively, “Services”) offered through our website, https://natalchartruler.com, and our mobile application. This page outlines the payment methods we accept and the measures we take to ensure the security of your transactions.

1. Accepted Payment Methods

We accept the following payment methods for purchases, subscriptions, and other fees associated with our Services:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Stripe: We use Stripe, a trusted third-party payment processor, to securely handle all card payments and other transactions.
  • Other Methods: Additional payment options, such as digital wallets, may be available depending on your region. Check the payment page during checkout for available options.

2. Payment Security

Your payment information is protected through the following measures:

  • Encryption: All transactions are processed using 256-bit SSL encryption to safeguard your financial data.
  • Third-Party Processing: Stripe, our payment processor, is PCI-DSS compliant, ensuring the highest standards of security for your payment information.
  • No Storage of Sensitive Data: We do not store your credit card or payment details on our servers. These are handled directly by Stripe, in accordance with their privacy policy (available at https://stripe.com/privacy).

3. Billing Process

  • Charges: You will be charged at the time of purchase or, for subscriptions, at the start of each billing cycle, as outlined in our Refund Policy (https://natalchartruler.com/refund-policy).
  • Currency: All payments are processed in US dollars (USD) unless otherwise specified.
  • Transaction Confirmation: You will receive a confirmation email with details of your purchase or subscription after each successful transaction.

4. Issues with Payments

If you encounter issues with a payment, such as a declined transaction or duplicate charge, please contact us at support@natalchartruler.com with:

  • Your name and email address associated with the purchase.
  • Order number or transaction ID.
  • A description of the issue (e.g., error message, duplicate charge).
    We will respond within 5 business days and work with Stripe to resolve the issue.

5. Refunds

Refunds are subject to our Refund Policy (https://natalchartruler.com/refund-policy). Please review it for details on eligibility and the process for requesting a refund.

6. Third-Party Payment Processor

Stripe processes all payments on our behalf. By using our Services, you agree to Stripe’s terms of service (https://stripe.com/legal) and privacy policy. Stripe may collect limited information, such as your billing address or transaction details, to process payments, but they do not share sensitive financial information (e.g., full credit card numbers) with us.

7. Contact Us

For questions about payments or our payment systems, please contact:

Name   : Mian.Co.Ltd

Address: 59/358 Moo.4, Kathu Sub-District, Kathu District, Phuket Province 83120

Thank you for trusting Natal Chart Ruler with your payments. We are committed to ensuring a secure and reliable transaction experience.

Refund Policy

Last Updated: October 20, 2025

Natal Chart Ruler is committed to providing a satisfying experience with our astrology, tarot, numerology, psychic readings, and other related services (collectively, “Services”) offered through our website, https://natalchartruler.com, and our mobile application. This Refund Policy outlines the conditions under which refunds or credits may be issued for purchases made through our Services. By using our Services or making a purchase, you agree to the terms of this Refund Policy, which is incorporated into our Terms of Service, available at https://natalchartruler.com/terms.

1. General Refund Policy

Due to the digital and personalized nature of our Services, which are provided for entertainment and personal growth purposes, all sales are generally non-refundable unless explicitly stated otherwise in this policy or required by applicable law. We strive to ensure customer satisfaction and will review refund requests on a case-by-case basis for the specific circumstances outlined below.

2. Non-Refundable Services

The following purchases are non-refundable:

  • Completed Digital Services: Astrology readings, tarot readings, numerology reports, psychic consultations, horoscopes, or other personalized digital content that has been delivered to you.
  • Subscriptions: Recurring subscription fees for premium Services, such as newsletters or access to exclusive content, unless canceled before the next billing cycle.
  • Promotional Offers: Bonus minutes, discounts, or other promotional credits provided as part of a referral program or special offer, as these have no cash value.

3. Eligible Refunds

Refunds or credits may be issued under the following specific circumstances:

  • Technical Issues: If a technical issue on our end prevents you from accessing or receiving the purchased Service (e.g., a natal chart or reading fails to generate due to a system error), you may request a refund or credit within 7 days of the purchase date. You must provide evidence of the issue, such as error messages or screenshots, when contacting us.
  • Duplicate Charges: If you are inadvertently charged multiple times for the same Service due to a processing error, we will refund the duplicate charge(s) upon verification.
  • Non-Delivery of Service: If a purchased Service is not delivered within the timeframe promised at the time of purchase (e.g., due to a system failure on our end), you may request a refund or credit. This does not apply if the delay is caused by your failure to provide necessary information (e.g., accurate birth details for a natal chart).
  • Unsatisfactory Service (Limited Cases): If you believe a delivered Service was significantly deficient (e.g., a natal chart is factually incorrect due to our error in processing provided data), you may request a partial refund or credit within 7 days of delivery. This does not include dissatisfaction due to subjective disagreement with the interpretation or content.

4. Subscription Cancellations

  • You may cancel a recurring subscription at any time through your account settings or by contacting us at support@natalchartruler.com. Cancellation will take effect at the end of the current billing cycle, and no further charges will be applied.
  • No refunds will be issued for partial or unused subscription periods unless required by applicable law or in cases of technical issues as described above.

5. How to Request a Refund

To request a refund or credit, please follow these steps:

  • Contact us at support@natalchartruler.com with the following details:
    • Your full name and email address associated with the purchase.
    • Order number or transaction ID.
    • A clear description of the issue or reason for the refund request.
    • Supporting evidence, such as screenshots or error messages, for technical issues or non-delivery.
  • Requests must be submitted within 7 days of the purchase or delivery date, unless otherwise required by law.
  • We will review your request within 5 business days and notify you of the outcome. If approved, refunds will be processed to the original payment method within 10 business days, subject to your payment provider’s processing times.

6. Promotional Offers and Credits

Promotional credits (e.g., bonus minutes for referrals or special offers) are non-transferable, have no cash value, and cannot be exchanged for monetary refunds. These credits may only be used for eligible Services as specified in the promotional terms.

7. Consumer Rights

This Refund Policy does not affect your statutory rights under applicable consumer protection laws. For example, if you are located in a jurisdiction that mandates a cooling-off period or other refund rights (e.g., the European Union’s 14-day withdrawal period for digital services, where applicable), we will comply with those requirements. To inquire about your specific rights, contact us at support@natalchartruler.com.

8. Changes to This Refund Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of changes by updating the “Last Updated” date at the top of this policy, posting a notice on our Services, or contacting you directly. Continued use of our Services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Refund Policy or need assistance with a refund request, please contact us at:

  • Name   : Mian.Co.Ltd
  • Address: 59/358 Moo.4, Kathu Sub-District, Kathu District, Phuket Province 83120

Thank you for choosing Natal Chart Ruler. We are dedicated to providing a positive and transparent experience with our Services.